Business Support

SUPPORTS

Business IT Support

We provide all you need for a digital connection, data management and seamless digital communication. We ensure a start-to-finish assistance on installing and managing IT-based systems and support services within agreed timeframes.
Businesses today are totally dependent on the digital environment where any breakdown of IT systems can act as a hindrance to its continuity. This has made IT support not only necessary, but a must-have for accelerating your business practices.

OUR PROCESS

Fixing It The Right Way

01. Geek Connect

Call/Meet us for a free consultation with our technician. The technician will analyse the issue and advice quick fixes, if available or request for the device to be submitted for a detailed check. Customers can reach out to us during our working hours and place a request for a device pick up.

02. Device Analysis and Estimation

The technician explains the issues and informs the customer about the probable fixes and the cost estimation to get it rectified accordingly.

03. Fix and Update

Based on a verbal confirmation from the customer, our technicians will perform the repair job to the best of their availability. They will update the customer about the repair done and inform the final cost.

04. Payment and Final Delivery

The technicians/customer service team co-ordinates with the Customer for the payment and delivery of the repaired device.

We support businesses like: