SUPPORTS
Business IT Support
Businesses today are totally dependent on the digital environment where any breakdown of IT systems can act as a hindrance to its continuity. This has made IT support not only necessary, but a must-have for accelerating your business practices.
OUR PROCESS
Fixing It The Right Way
01. Geek Connect
Call/Meet us for a free consultation with our technician. The technician will analyse the issue and advice quick fixes, if available or request for the device to be submitted for a detailed check. Customers can reach out to us during our working hours and place a request for a device pick up.
02. Device Analysis and Estimation
The technician explains the issues and informs the customer about the probable fixes and the cost estimation to get it rectified accordingly.
03. Fix and Update
Based on a verbal confirmation from the customer, our technicians will perform the repair job to the best of their availability. They will update the customer about the repair done and inform the final cost.
04. Payment and Final Delivery
The technicians/customer service team co-ordinates with the Customer for the payment and delivery of the repaired device.